Senior VDI Engineer (Citrix) - 6981955

Location: Jersey City, NJ
Date Posted: 07-10-2017
Senior VDI Engineer
Position Objectives:
The principle objective of this position is to architect and provide expert level support and strategy for the production Citrix, virtualization environment, Primary responsibility of the position is to support & manage the production CITRIX Xendesktop environment. Maintain proactive performance monitoring of the environment utilizing specific monitoring tools. Play an active role in the day-to-day support activities, administration and projects associated with Citrix VDI infrastructure/applications and maintain all the Win2008/2012 servers.
Position requirements:
  • Strong knowledge of Citrix Xendesktop 7.X architecture and components
  • Strong knowledge of Citrix Netscalar 10.X and above technology is a must
  • Strong knowledge of Wyse thin clients
  • Strong knowledge of smart cards or other two factor technologies and its integration with CITRIX clients.
  • Good working knowledge of implementation of SSL Certificates
  • Good understanding of Firewall rule implementation & troubleshooting.
  • Will be required to work on an on-call rotation 24*7
  • Flexible working hours would be required.
  • Good knowledge of VMWare vSphere and associated products (eg vCenter, SRM)
  • Strong knowledge of performance management and capacity planning.
  • Strong knowledge of the SAN / EMC storage including the different SRDF types
  • Good working knowledge of networking functions (i.e. function of TCP/IP, SNMP) subnetting and routing.
  • Good communication and interpersonal skills
  • Project Management and Documentation skills
  • Service oriented, positive, committed and enthusiastic team player.

    Position Responsibilities:
  • Responsible for the architecture, implementation and support of a Citrix Xendesktop environment including NETSCALER components, thin clients & smartcards.
  • Provide daily support for CITRIX Xenapp /Xendesktop environment with users in various geographical locations.
  • Implement robust monitoring of the VDI environment using tools such as Citrix Director, Citrix Command Center and various other system monitoring tools.
  • Proactively monitor Citrix & virtual environment for capacity, stress, risk and workload and take necessary remediation steps.
  • Take full ownership to work with various teams to resolve any production related incidents.
  • Be actively involved in the planning & implementation of new projects.
  • Interface with Vendors and Internal Global Teams to ensure the environment conforms to the current standards.
  • Manage Business Continuance in relation to Disaster Recovery.
  • Maintain System high reliability, availability and resiliency levels.
  • Provide 1st, 2nd and 3rd Level Support for the production Environments
  • Proactive System Performance Monitoring (using CA, SCOM, HP/DELL/IBM ) and capacity management
  • Perform system upgrades and mandatory security/OS patching.
  • Provide 24*7 On call support based on rotation within the team
  • Perform thorough morning checks on all critical applications using existing tools or scripts.
  • Strictly abide and follow the company policy and procedures pertaining to change and incident management.
  • Responsible for ensuring that all systems are deployed consistent with group standards and best practices.
  • Incident and Problem management: take ownership and work with team to resolve production related issues.
  • Follow groups standard security practices within the environment.
  • Maintain an accurate and current hardware inventory
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