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Instant Messaging Collaboration Engineer - NJ - 7058987

Jersey City, NJ
Instant Messaging Collaboration Engineer - NJ - 7058987

BNPP - $700 on W2

Title: Instant Messaging Collaboration Engineer

 

Position Objectives:

The engineer will play a central role in defining and implementing the technical architecture during the project and implementation phases of new collaboration platforms, including Symphony and Skype for Business.  This will involve working with global counterparts to detail regional requirements, providing input on design decisions, and managing the regional deployments.  The engineer must have strong experience with instant messaging platforms, including managing infrastructure buildouts and supporting users.

 

Position Requirements:

Strong experience with IM protocols and collaborative suites

Knowledge of Unix/Linux in relation to IM components (encryption, key management)

Experience with IM compliance suites

Strong project management skills

Good communication and interpersonal skills.

Service oriented, positive, committed and enthusiastic team player with a flexible “can do” approach to work

 

Position Responsibilities:

Manage the deployment of the Symphony collaboration suite

Industrialization and monitoring of collaborative platforms

Integrate new collaborative features, including audio/video and sharing

Insure legal and compliance requirements are met

Document support procedures

Support and troubleshoot the collaborative platforms and users

Assist with level 3 support, including change management and support/request handling

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